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Did you try 'live support'? There's a link in the top right corner. Just a thought. I hope to goodness you have some luck.


Hi MalieKai!

Well, I did try it and got the "no one is available to chat right now"
message, but that was over the weekend. (They do purport to have
weekend hours.)

I'll try it again, though. Thanks for reminding me!


Good luck!


OMG, now I might freak out with you and I've never met you!  Good luck with the dress!

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